Purchase Terms

By purchasing/ placing an order through our website https://www.privatebrandbuilder.com you are agreeing to the following terms.

Purchases over $200 must be verified with proper photos of the customer’s ID as well as the card used for purchase before we can process the shipment. Once verified, orders will be shipped to the address inputted for delivery and will include a required signature confirmation for delivery. No exceptions. If a package is returned to us due to non-acceptance or having an insufficient address, we will apply a 50% restocking fee if a reshipment fee is not paid to reship the package to you. Initial shipping fees will not be returned.

Order Cancellations

We do not allow order cancellations. Wholesale/ Bulk Packages are non-refundable, and non-returnable. All wholesale/ bulk packages are special orders, so you will not be able to cancel your order after it is placed. If you require an adjustment and would like to add to your order, please email us at privatebrandbuilder@gmail.com

Lost/ Stolen or Missing Packages

All packages will be insured and will include a signature confirmation for a successful delivery. If a package is confirmed loss by the USPS shipping courier we will file a claim to secure the total value/ amount of your purchase.

Our company is not responsible, nor are we liable for any orders that are missing after a confirmed delivery, left unclaimed or sent to an incorrect shipping address (inputted by you). Any orders that have been confirmed as delivered by the shipping courier will be considered delivered.