By purchasing/ placing an order through our website https://www.privatebrandbuilder.com you are agreeing to the following terms.
Purchases over $200 must be verified with proper photos of the customer’s ID as well as the card used for purchase before we can process the shipment. Once verified, orders will be shipped to the address inputted for delivery and will include a required signature confirmation for delivery. No exceptions. If a package is returned to us due to non-acceptance or having an insufficient address, we will apply a 50% restocking fee if a reshipment fee is not paid to reship the package to you. Initial shipping fees will not be returned.
We do not allow order cancellations. Wholesale/ Bulk Packages are non-refundable, and non-returnable. All wholesale/ bulk packages are special orders, so you will not be able to cancel your order after it is placed. If you require an adjustment and would like to add to your order, please email us at firstname.lastname@example.org